Heure & Repères

Account deletion request

Heure & Repères app (fr.chabeaudyq.momhelp)

Heure & Repères uses an optional Google sign-in, for two independent purposes: reading your calendar (to show your next appointment, read-only, nothing stored on any server) and, if you turned it on, backing up your settings to your Google account (appointments entered in the app, treatments, direct-call contact, preferences). Only that backup creates a server-side copy; it is the only thing there may be to delete.

From the app (immediate)

  1. Open Heure & Repères;
  2. open Settings (gear icon, top right), then Advanced settings;
  3. in the Google Calendar section, tap Disconnect Google Calendar to stop reading your calendar;
  4. in the Settings backup section, tap Turn off backup to stop any upload to your account.

Disconnecting the calendar immediately removes the app's access to your calendar on this device. Turning the backup off stops uploads; the copy already saved stays tied to your account (so you can restore it later) until you request its deletion by email, as described below.

Revoke access completely

To make sure the app can no longer access your Google data, remove its authorisation from your Google account:

  1. Go to myaccount.google.com/permissions;
  2. select Heure & Repères in the list of apps with account access;
  3. choose Remove access.

If you use the caregiver app

Heure & Repères - Aidant (fr.chabeaudyq.momhelp.helper) requires a Google sign-in: your account holds the space where the settings you prepare, the messages you send, and the medication status shared by the connected screen are stored. Deleting it therefore removes more than the backup described above.

  1. In the app, disconnect each authorised device (« Appareils connectés » section): the screen immediately stops receiving anything;
  2. sign out to stop all exchanges;
  3. revoke the app's access from myaccount.google.com/permissions;
  4. send the deletion email described below — mention that you use the caregiver app, so the whole space is removed.

Deleting the space removes, within 30 days: the backed-up settings, the messages and their read receipts, the shared medication status of the day, the list of authorised devices, any outstanding invitations, and the subscription record. An active subscription must be cancelled separately on Google Play, which is where it is billed.

Deleting the backup and associated data (by email)

Send an email to contact@heure-et-reperes.fr from the Google address used to sign in, with the subject “Heure & Repères account deletion”, to request deletion of your settings backup (if you had turned it on) and of any diagnostic data associated with your app installation. This is carried out within 30 days and confirmed by reply email.

What is deleted, what remains